Q. How long until I can expect my order?

A. It depends on where you live. Most orders are fulfilled within 72 hours of the order being received and are shipped from Florida. So if you live in California, you can expect it to take approximately 8 days, if shipped via postal service. If you need something faster, please be sure to view your shipping options.


Q. Do you offer refunds?

A. Absolutely. Take a look at our Refund policy for specifics on how to return your item.


Q. Do you have anything for hamsters, birds, snakes, etc.?

A. Um, no. That's why we're called Only Cats and Dogs. While some of our products can be used on other animals, their primary purpose is for cats and dogs.